please email connect@purbat.com to inquire about returning your merchandise within 30 days of the original delivery date. please note that some returns may incur a 15% restocking fee. shipping and handling for returned items is non-refundable.
all returned items must be undamaged, unused and in good condition. if the canopy has signs of use the return will not be accepted.
discounted items, including items purchased with coupons are final and cannot be returned or exchange
when returning your product:
please remove all existing shipping labels from the box and make sure to include the item list that was included with your purchase. please return merchandise within 7 days upon receipt of your approved return shipping instructions.
outbound and return shipping costs on returned merchandise are non-refundable.