FAQ's
Q: What currency are the prices in on the site?
A: All prices are in USD.
Q: I just placed an order. When will it ship?
A: We'll ship your order in 1-2 days. Shipping usually takes 4-5 days. Your tracking number will be available 2-3 days after shipping. If you don't get a tracking number within 5 days, email us at (Email).
Q: I'm not happy with my order. Can I return it? What if there's an issue?
A: If your item is damaged or defective, we offer a 100% money-back guarantee. You have 30 days to return it for a full refund. You'll need to cover shipping costs to send it back. Include your name and order number. If your package is already on its way, you'll have to wait for it to arrive before returning it.
Q: Can I cancel my order?
A: Yes, you can cancel without a fee, but you need to cancel before it's shipped. If it's already shipped, use our return system for a full refund.
Q: I entered the wrong address. What should I do?
A: If you made a mistake with your address, reply to your confirmation email to let us know. Email us at (Email) within 24 hours to fix it. After 24 hours, we can't change it, and there won't be a refund.
6. **Q: How long does shipping take?
A: Shipping usually takes 4-5 business days.
7. **Q: I have another question. Can you help me?
A: Absolutely! Email us at (Email), and we'll assist you. Include your order number for a quicker response.